Frequently Asked Questions

Frequently asked questions

Need more information about PayXaf? We have put together a list of the most commonly asked questions so you can have a great experience using our services.

  • What is PayXaf

    PayXaf is an innovative and secure online payment solution that enables customers to complete financial transactions directly from their mobile phones or any device connected to internet. Customers can send, request or receive money to and from loved ones, pay for goods and services and much more. PayXaf is a modern secure online payment gateway, which allows you to pay/checkout online on merchant websites that accept PayXaf.

  • How PayXaf works - Private users

    Our personal services enable you to create an account to send, transfer, request, receive, settle payments and buy airtime and data effortlessly. 1. To begin, create a personal account online and provide all KYC documents. 2. Top up your account using any of the available payment methods. 3. Start making payments, transfers and other operations to other registered users. 2.

  • How PayXaf works - Merchants

    Accept all forms of payments for your business on one platform. Our Business solutions are suited for commercial merchants, institutions, organisations etc. Payments will be made to vendors or merchants for transactions completed directly through their websites or mobile applications. Creating an account with PayXaf for a Merchant or vendor is very fast, simple and free. 1. To begin, create a business account online. 2. Receive money from different sources on one platform. 3. Choose when to receive settlements to either a mobile money or bank account at a flat rate. 4. Receive notifications any time money is paid to your business.

  • How PayXaf works - Developers

    PayXaf enables developers to integrate PayXaf Payment API on their websites and mobile apps to receive payments. Read our API Documentation for more details.

  • How long does it take to activate my account on PayXaf?

    Your PayXaf account will be activated within 24 hours after you register and submit the KYC documents. All you need to do is sign up, verify your account, submit documents, and wait for your KYC approval.

  • Which material types can you work with?

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  • Why Choose Our Services In Your Business?

    PayXaf Merchant Services is serving merchants throughout the CEMAC region; Cameroon, Cameroon, Chad, the Central African Republic, Equatorial Guinea, Gabon, and the Republic of Congo. Whether you are selling on your online store, a mobile app, a subscription service or testing out your business idea, PayXaf gives you the power to receive payments from your customers and make payments to your suppliers in ONE account. Our merchant accounts would enable you to accept debit or credit cards as well as MTN Mobile Money, Orange Money, PayPal, Wallet, QR code or Bank transfer as a form of payment. We allow manual as well as automatic and custom settlement times. Once you complete your online application you will receive an email or a phone call from one of our merchant account sales representatives to help you setup your merchant account just the way you need it to be. You would be required to provide KYC documents, document list would be provided upon the completion of our online application and depends on the account you are applying for. Once your merchant account is approved you will receive an approval email with information relevant to your merchant processing account. Our merchant support staff is available 24/7 to walk you through using our payment gateway or software you registered to use with us. PayXaf is committed to your business success and will be providing you with all the tools you need to get started because your success is our success Sign up and get multiple payments options and reach more customers anywhere in the world with additional tools designed to remove the complexities of growing your business.

Do you have any questions

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